Shipping policy

We deliver across all of Lebanon, from Beirut to Tripoli, Tyre, the Bekaa, Mount Lebanon and every region in between.

Delivery times: orders are usually delivered within 1 to 3 business days after they are confirmed. Remote areas may take slightly longer.

Delivery fees: delivery is FREE on orders of $30 or more (2 packs or more). Orders under $30 have a $5 delivery fee, shown at checkout before you place your order.

Order confirmation: after you order, we may call or message you to confirm your order and address before dispatch.

Order processing: orders placed before 4:00 PM on a business day are processed the same day. Orders placed later, or on weekends and public holidays, are processed the next business day.

Cash on delivery: you pay the courier in cash when you receive your order. No card is needed.

Failed or missed deliveries: if the courier can't reach you, they will try again. If several attempts fail, the order may be returned to us. Contact us to arrange a new delivery.

Incorrect address: please double-check your address and phone number at checkout. NEXA is not responsible for delays caused by incorrect or incomplete details.

Questions: contact us any time through the Contact page on our website.